Gate Motor Scam

Our Public is being fooled again by dodgy gate motor installers. They are being sold refurbished (2nd hand) Centurion D5 Evo Gate motors “as new”

The Unit are nicely seal by centurion systems but have a red label indicating it’s a refurbished unit. Our public does not no this and are being fooled into thinking it’s new.

Be aware – If you are getting a “new” motor at half the price. It’s not new.

Privacy Policy

Your privacy is us. Our privacy policy covers how we collect, use, transfer and store your information.

1. INTRODUCTION

A1 Gate Motor recognises the importance of protecting the personal information that you (“the User”) provide to us. Therefore, we have put together, and endevour to follow this policy that respects and addresses that.

2. INFORMATION COLLECTION

2.1 A1 Gate Motor collects information from the User at several different points on the Site. A1 Gate Motor is the sole owner of the information collected on A1 Gate Motor’s web site (“the Site”). We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.

2.2 Consent to collect information can be express (eg. signing an agreement) or implied (eg. if the User is given an opportunity to opt-out of a specific form of information sharing, but chooses not to do so, PayFast implies that the User chooses to share this information with us).

2.3 PayFast processes personal information on web hosting servers which may not be in your present country.

3. INFORMATION WE COLLECT

In the course of service provision to the User we may collect certain forms of information. The types of information that we may collect are detailed below:

  • Information you provide – When you register for an account on PayFast by completing the appropriate form, we ask you for personal information (such as your name, email address and phone number). We may combine the information you submit under your account with information from other services or third parties in order to provide you with a better experience and to improve the quality of our service.
  • Financial Information – In the course of providing a service to you, PayFast may ask for financial information (Bank account details, credit card details etc.). Such information will be treated with the upmost privacy, will be stored encrypted on our systems, will only be communicated across a secure link and will not be provided to any third parties except where necessary to provide PayFast‘s service to you.
  • Cookies – When you visit PayFast, we may send one or more cookies – a small file containing a string of characters – to your computer that uniquely identifies your browser. We use cookies to improve the quality of our service by storing user preferences or storing session information. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, this is not advised as some features (and indeed our service itself) may not function correctly if your cookies are disabled.
  • Log information – When you use PayFast, our server automatically records information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
  • User communications – When you send email or other communication to PayFast, we may retain those communications in order to process your enquiries, respond to your requests and improve our services.
  • Links – PayFast may present links in a format that enables us to keep track of whether these links have been followed and who followed them, either on the web site or in electronic communications. We use this information to improve the quality of our service, customized content and advertising.
  • Other sites – This Privacy Policy only applies to PayFast. We do not exercise control over any third party sites who we have partnered with to deliver a service to you. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you, over which PayFast has no control.

4. HOW THIS INFORMATION IS USED

4.1 PayFast collects user information for the purposes described below:

  • Providing a service to our users, including the display of customized content and advertising
  • Auditing, research and analysis in order to maintain, protect and improve our service
  • Ensuring the technical functioning of our equipment and resources
  • Developing new services

4.2 While mostly this information will be used to provide a service to our users, it may also be used to provide our own services.

4.3 We will not collect or use sensitive information for purposes other than those described in this Privacy Policy unless we have obtained your prior consent.

5. COMMUNICATIONS

5.1 PayFast may send the User, site and service announcement updates on an irregular basis. Users are not able to unsubscribe from service announcements, which contain important information about our service.

5.2 On occasion PayFast will email newletters to provide the User with information that we think the User will find useful, including information about new products and services. We might also contact the User by email to see if the User is interested in participating in market research regarding PayFast. We may also contact the User by email to respond to customer-service complaints that the User has submitted, to address a problem affecting the User’s use of the service or to verify the User’s account information if the User submits a password request.

6. INFORMATION SHARING

6.1 PayFast may share aggregate demographic information with our advertisers or information collection companies, but will not reveal any personally identifiable information in these instances. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. We may also partner with third parties to provide specific services. When the User signs up for these services, we will share the information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

6.2 PayFast may share a User’s contact information with other registered Users for the purposes of resolving support queries relating to PayFast or the service provided to a User by another User. This contact information includes, but is not limited to, name, surname, email address and phone number. Typically, this would be providing a buyer’s contact details to a seller or vice versa, where PayFast has the necessary information to assist, but cannot actually resolve a support query.

6.3 We will not voluntarily disclose any information about individual users, except as described in this Privacy Policy, or to comply with applicable laws or valid legal process, or to protect the rights or property of PayFast or others, to assist our email vendor with resolving complaints about unsolicited email, or as otherwise described in this Privacy Policy.

7. DATA INTEGRITY

PayFast processes personal information only for the purposes for which it was collected and in accordance with this Privacy Policy. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary and possible.

8. INFORMATION SECURITY

8.1 We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. The servers that we store personally identifiable information on are kept in a secure environment.

8.2 We restrict access to personal information to PayFast employees who need to know that information in order to operate, develop or improve our services.

9. ACQUISITION OR MERGER

It is possible that PayFast and/or any of our assets may be acquired in an acquisition or a merger. In such a transaction, customer information may be transferred to the acquiring entity. While we will endeavour to require the successor company to maintain this Privacy Policy, we cannot guarantee that this policy will remain in effect after such a corporate action.

10. NOTIFICATION OF CHANGES

10.1 This policy may be revised over time as new features are added to the Web site and/or as changes are required due to changing circustances. We will post our new Privacy Policy, along with the date of its last revision, prominently so that the User will always know what information we gather, how we might use that information, and whether we will disclose it to anyone.

10.2 PayFast is, however, under no obligation to inform the User of such changes when they happen, although it is assumed that any changes will be minor and will not fundamentally impact the User. Should the change be deemed by PayFast to be significant, we will endevour to inform the User of these changes through whatever means we deem necessary (banner on home page, email notification etc.) in a timely manner.

11. CONTACT INFORMATION

If the User has any questions about this Privacy Statement or about PayFast‘s information collection practices, please contact us at info@payfast.co.za

12. TERMS

12.1 The terms “The User” and “User” are used interchangeably and refer to all individuals and/or entities accessing this web site for any reason whatsoever.

12.2 The terms “we” and “PayFast” are used interchangeably and refer to PayFast itself and all individuals and/or entities acting directly on behalf of PayFast.

Centurion D5 Smart

Independent Review

GATE MOTOR

My thoughts on the D5 Smart after 1st installation.

It is a small’ish motor, fits directly onto the D5’s baseplate and I like that.

I did not like the “Update” or ” “Sync” procedure. It Requires internet connectivity on your phone – It takes a while too. So if you find yourself in a remote area with poor connectivity you will not be able to get this machine going.

I like the height adjusting feature – not just for leveling but now to align with rack.

I also liked the fact that it does not make use of an origin marker, safes time and eliminates future headaches.

The “App” is cool, but the lady talking is annoying.

Let’s talk specs, pretty much the same workhorse ability as the D5 Evo coupled with double the speed – It’s Fast, really fast. Safety beams are strongly suggested. Because of this speed it will need a maintenance checkup every 3rd month, you forget, you pay.

Shortage of D10 and D10 Turbo gate motors

Shortage of D10
  Dear Valued Client, We just wanted to let you know that we are currently experiencing a shortage of D10 and D10 Turbo industrial sliding gate operators, mainly due to there being insufficient stock of the electrical motors used in these systems.

Why the shortage?

Unfortunately, several factors conspired to create the present situation.
Firstly, a sudden upsurge in demand led to our contingency stock being depleted much quicker than anticipated. As you know, there was recently an outbreak of xenophobic violence in certain parts of the country, and, sadly, truck drivers were targeted in these attacks, making delivery of stock all but impossible without compromising the safety of the drivers. Thankfully, the situation seems to have been contained for the moment, but the shockwaves that it sent through the country’s economy are only now starting to subside.

A final bit of misfortune struck when a ship carrying stock of the motor was waylaid by a severe storm en route to our shores, with physical and IT infrastructure troubles at the port causing further delays.

What are we doing to fix it?

While these events are indeed highly regrettable, we will not allow them to deter us from providing you with the world-class service you have come to expect from Centurion Systems. We can confirm that, after a few delays, we have received stock of the motors and production has already started. Our production team will be working throughout the weekend to build up stock, and a special delivery to get units to the outlying areas has been scheduled for Monday, the 30th September.

Conclusion

To quote a famous saying, the best-laid plans of mice and men often go awry, and, try as one might, it is extremely difficult to plan for every eventuality in this increasingly volatile and uncertain world. That being said, we commit to creating higher levels of safety stock going forward.

We apologise for the inconvenience caused, and thank you for your understanding and support.   Kind regards,

The CENTURION Team  

Top 10 Most Common Problems with Gate Motors

No1

Problems due to cold weather and low temperatures

There are several problems your gate motor might experience when the low temperatures strike. You might notice some delay in opening of your gate, or even the inability to open at all.

Metal components will contract as the temperature drops and unless you are using grease specially intended for lower temperatures, the grease will thicken, too. All this makes it harder for the gate to move and open since it requires more power.

Another problem is the battery since it is inside a metal box. Due to this, as the temperature gets lower outside, the internal temperature of the battery will also drop and this will make it harder for the battery to start because of the reduction of the electro-chemical reaction. This reaction is meant to produce the electrical current which allows the gate system to operate.  You may have noticed that if you try to open it a couple of times, it will finally work.

No2

The gate is not reacting, moving or making any sound

  • First you should check if the breaker and the switch are working properly.
  • Check the outlet in which the gate is plugged. You can use some other device to see if they work when plugged in the same outlet.
  • Then look at all your outlets to see if their ground fault interrupter is tripping. You have to check all of them because if GFI is tripping this action will cause power to be cut from any device in the GFI’s circuit.
  • The problem might be the remote controller, maybe it’s broken, the batteries are dead and need replacement or it has run out of its “working hours”.

No3

The gate doesn’t stop where it is supposed to

If your gate doesn’t stop where it is supposed to it is mainly due to the limit switch nut or cam failing to hit the limit switch at the designated time. If you have a slide gate you’ll notice that a lever is holding the limit nut in place. It’s riding inside the slots of the limit nut. To solve this problem you have to press it back out of the slot on the limit shaft. This will put it back in its correct place.

No4

The gate doesn’t open unless there is someone standing next to it

This problem can occur in two scenarios.

  • One reason might be the antenna which was cut or just shortened. Try to put it as high as you can and be careful not to let it touch any other metal surface.
  • The other might be that some other source of transmitting is interfering with your source. Check to see if there is any possible source of radio transmitting near where you live. This could be a radio station, a military base, a flight path or an airport. If it happens that you do have these sources near you, then you will have to get a special receiver and an antenna.

Check the face of your receiver cover. It is common that gate openers have separate receivers. Look for the names like Multi Code, Liftmaster, Linear and Mega code. Check your remote clicker because it will have the same name as the receiver cover does. While pressing the remote you should listen and wait for the click coming from the rec receiver.

No5

The gate doesn’t close

  • Check to see if there is something blocking the gate physically. Check the wheel bearings to see if they are broken and check the chain and track too to see if they is any visible damage on them. For a swing gate you should check the gate arm for damage, as well as the hinges since they could be stuck or even broken.
  • If you still can’t find the cause then do the next thing. After making sure that the power supply is off, detach the chain for a sliding gate or detach the gate arm for a swing gate. Now try to move the gate to open/close it. If it can be done it means that there is nothing mechanical causing the problem. If you can’t move it means that there is a mechanical issue involved and that it would be smart to call a professional technician.
  • First check to see if any of the other house residents have maybe entered the “hold open” command and you didn’t know about this.
  • Then you should check for the key switch. Maybe the corrosion took its toll on the electrical switch on the back of the key cylinder, or the fire department came to your house without you knowing it to test the fire department key switch and they simply forgot to put it back to its regular operation.
  • This problem can also occur when devices like the photo eye or any other are preventing the gate from closing. You can check to see if the photo eye is working properly. First check to see if the safety LED light is lit. You should find this light on the opener control board. Look at the reflector if you have one. Maybe it is misaligned or even wet. By waving your hand in front of the photo eye, you will find out if it is working properly or not. The clicking sound means that everything is in order. Sometimes insects can cause malfunction of the photo safety sensors and control boxes since they prefer warm places. You should check from time to time and clean them with a dry cloth.
  • You should check the edge transmitters. These will be found on the gates with reversing edges. There could be a battery issue which means you will have to change the battery. Make sure you buy the right type of battery depending on the type of your edge transmitter. If there is nothing wrong with the battery, then the problem is the transmitter itself. The corrosion might have gotten to it or if it might be damaged in some other way. You would have to replace that transmitter with a new one if this is the case.
  • You should use the breaker to cut all power off. This action will automatically cause the gate to be released. Make sure to look at the loop detectors when you turn the motor on. The lights on the loop detector will tell you if you have a loop problem. It is possible that something is putting pressure to the loop too. If the lights are lit red, then you’ll know that you have one of these two situations on your hands.

The best way to get your gate fixed is certainly to book a technician to fix it.

No7

Remote controller doesn’t work

As on any remote controllers, there is a little red light on the top part of it. This light will be lit when you give a command to the gate to open or close. If the light didn’t lit up when you pressed the remote key, then you problem can either be the batteries or the life span of the controller. Try changing the batteries with the new ones. If the problem continues after you have replaced the batteries then it is obvious that you need to buy a new remote controller since the old one has probably run out of its “working hours”. You can call a technician or a supplier from who you bought it. The technician will program the new remote controller and your problem will be solved.

No8

When to use Manual Release Mode?

There will be situations when you will have to put your gate into manual mode. You may experience a power outage or your gate isn’t working because it’s broken or you forgot to do an annual service and it’s showing difficulties in its operating. If the power is off this mode will allow the gate to open and close. You should have a manual release key in your possession and the gate should have been tested to see if it works in manual mode.

No9

The swinging gate doesn’t open

There can be three causes for this problem.

  • The first one is because the remote controller is broken, its batteries are dead and they need replacement or it’s just run out of its “working hours”.
  • Then it could be your ascending driveway’s fault. If this is the situation you are in, then either make the gate open to the other side if it’s possible or just hang the gate to a higher post so it doesn’t reach the driveway as it opens.
  • Since the gate safety loop sensor is present at most gates, you should check it to see if this sensor is the cause of malfunction. It is made to prevent the gate from harming any person, animal or object that might be on its path. If the sensor notices an obstacle it reverses the gate process/disables it. If the sensors aren’t working properly, you should call a technician.

No10

The gate keeps making a beeping sound

If your gate keeps beeping, especially during the night after the storm and making battery low sounds, you should try to add one more battery, that is, more power. It is possible that after the storm your battery might make sounds as if it is dead but the next day everything will be fine. This might occur with Mighty Mule Gate openers. If the trick with adding the second battery doesn’t work, then you can just contact the company’s customer support.

Didn’t find what your problem?

Accredited By Centurion Systems

Accredited By Centurion

I have attended training and passed with flying colours and have the certificates here. Is your installer trained to work on your gate motor? Remember – It’s all about security.

New Product Comparison feature.

product compare

New Product Compare feature I recently added to my website. This feature allow you to select multiple products and compare technical specifications in example you want to know whether the gate motor you interested in compares to another.

Simply Click navigate the menu bar – select Compare it will bring up a Product search bar.

Search, view, select & compare.

Step #1

Navigate to the shop page and open the appropriate category page. Once Navigated to the desired product, Tick the Compare box.

Step #2

The button will update to View once you added the product. Add the products you’d like to compare and click View

Step #3

A Pop up widow will appear with your selected products specs. To Exit this window click on the gray X in the right top corner.  You can deselect and add new items now. Navigate to the next page for more available items. 

professional gate motor installer